Citrix Xenapp Training: Employees Becoming Administrators

Citrix XenApp is an application virtualization software that enables your employees to access Windows applications such as word processing, spreadsheet, email, etc., whether they are at their work stations in the office, at home, on a commercial airliner, or anywhere in the world where they have access to a browser and an internet connection.

Once connected via a browser to your company's computer environment, they can perform Windows tasks within that browser window, regardless of whether or not they have Windows installed on their local computer. This software has numerous advantages to your business, but you will need properly trained staff to help run it.

What are the benefits of virtualization technology?

Virtualization separates the applications side of computing, i.e., servers, storage, workstations, etc., from the physical 'layers', according to experts. In the words of John Livesay, Vice President of service provider InfraNet, virtualization is accomplished by "... installing a Hypervisor on top of the hardware layer, where the systems are then installed." Some people conflate virtualization with cloud computing, while others think of it as the technology that makes cloud services possible. Whatever the underlying wizardry, you benefit from:

  • Reduced energy costs
  • Reduced data center footprint, fewer servers, less networking equipment
  • Reduced expenditure on plant
  • Elastic capacity at the drop of a hat
  • Better disaster recovery
  • Better negotiating position with hardware vendors

Why employ a network administrator?

The day-to-day operation of computer and network systems falls within the remit of a network administrator, who uses XenApp to service anywhere from a minimum of 25 to hundreds, or even thousands, of users. XenApp is available in three different versions, each with its own features and pricing structure. Your company may also use one or more of Citrix' numerous other products, such as EdgeSight, Provisioning Services, or NetScaler, to make use of advanced features. For each of these complex products, you need a trained professional to install, configure, monitor, and manage your complete application virtualization system.

Among other things, network administrators:

  • Add and remove accounts
  • Set up information subgroups
  • Monitor the health of the network
  • Monitor the health of the servers
  • Add or remove services onto the network
  • Update services

Why you should train and certify your employees on XenApp

Whether your company is switching over to XenApp after operating a different virtualization package, or you are a new to the technology, supporting your employees through a Citrix XenApp training course makes good business sense. While Citrix XenApp is an industry leader in virtualization software, it is not the only product available on the market. Getting them Citrix certified ensures that they understand the virtual details associated with the gear on your shop floor.

Training and certification can be accomplished in as little as five days, during which your employees will learn how to install and configure Citrix XenApp and use administrative tools and consoles to configure resources, printers, server and farm settings, policies, virtualization apps, and more. By the end of the course, they will be able to perform the entire network administrator functions listed above.

How to make sure your employees are trained and certified on Citrix XenApp

Infotec, an industry leader in designing custom training solutions to help your IT staff leverage new technologies and streamline business operations, runs a week-long course on Citrix XenApp 6.5 Administration. After introducing the student to the features and architecture of the XenApp environment, they learn skills in licensing, installing, configuring, and delivering applications and content. They gain proficiency in streaming applications and configuring load management, self-service applications, and printing. Also included on the course are skills in monitoring and securing XenApp.

If you are interested in learning more about supporting your employees through the Citrix XenApp training and certification process, contact us at Infotec today for further information. We also offer advanced classes in Citrix XenApp when your employees are ready to move to the next level.

Citrix Xenapp Training: Employees Becoming Administrators

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