Lesson 1: Fundamentals of Lean Six Sigma

• Topic 1A: Describe Lean Six Sigma
• Topic 1B: Identify the Elements of Six Sigma
• Topic 1C: Identify the Elements of Lean
• Topic 1D: Relate Lean Six Sigma to Other Quality Methodologies

Lesson 2: Describing a Lean Six Sigma Organization

• Topic 2A: Determine the Need for a Customer-Driven Organization
• Topic 2B: Identify CTQs from the VOC
• Topic 2C: Identify Lean Six Sigma Projects
• Topic 2D: Identify Lean Six Sigma Teams and Roles in an Organization
• Topic 2E: Identify Lean Six Sigma Methodologies

Lesson 3: Conducting Lean Six Sigma DMAIC Phase 1: The Define Phase

• Topic 3A: Describe the Define Phase
• Topic 3B: Draft a Project Charter
• Topic 3C: Draft an SIPOC Diagram

Lesson 4: Conducting Lean Six Sigma DMAIC Phase 2: The Measure Phase

• Topic 4A: Describe the Measure Phase
• Topic 4B: Create a Process Map
• Topic 4C: Create a Fishbone Diagram
• Topic 4D: Create the Cause and Effect Matrix
• Topic 4E: Gather Data

Lesson 5: Conducting Lean Six Sigma DMAIC Phase 3: The Analyze Phase

• Topic 5A: Describe the Analyze Phase
• Topic 5B: Perform Basic Statistical Calculations
• Topic 5C: Perform Correlation
• Topic 5D: Create a Value Stream Map
• Topic 5E: Identify Wastes in a Process
• Topic 5F: Perform Process Value Analysis
• Topic 5G: Perform Pareto Analysis

Lesson 6: Conducting Lean Six Sigma DMAIC Phase 4: The Improve Phase

• Topic 6A: Describe the Improve Phase
• Topic 6B: Establish a Pull System
• Topic 6C: Generate Ideas for Solutions
• Topic 6D: Assess Risks
• Topic 6E: Pilot Solutions

Lesson 7: Conducting Lean Six Sigma DMAIC Phase 5: The Control Phase

• Topic 7A: Describe the Control Phase
• Topic 7B: Draft a Process Management Plan
• Topic 7C: Perform SPC

Lesson 8: Describing the Implementation of Lean Six Sigma

• Topic 8A: Identify the Essentials of Lean Six Sigma Implementation
• Topic 8B: Describe Lean Six Sigma for Service Organizations
• Topic 8C: Describe DMAIC Failure Modes