Many of us spend most of our productive hours solving problems and making decisions. If we are to solve problems and make sound and tactical decisions we must learn how to identify and break out of restrictive mind-sets and give full, serious consideration to alternative solutions. Problem Solving focuses on the cause of a problem and on correcting it, while Decision Making focuses on a specific issue to be resolved. In either case, one must gather information and data to determine the cause or nature of the problem or issue. Additionally, using a combination of several methods, one must consider alternative options for resolving the problem and evaluate alternative outcomes or consequences of the chosen solution or decision. In this course we will explore ways of organizing and structuring our analysis of problems in order to gain the necessary knowledge to make a rational decision.