Sponsored by CompTIA (Computing Technology Industry Association), the Network+ certification is a mid-level certification that is designed for network technicians. This certification will ensure that your network technicians are competent in network design configuration, hardware setup, cabling, installation, and troubleshooting.
Workplace conflict is an inevitable aspect of workplace culture. Whenever people of different backgrounds and working styles are brought together, there is likely to be some friction. The good news is that not all conflict is bad and some is actually good for a company.
When most people think of storytelling, they think of children listening to fairy tales before bedtime, or of teenagers swapping scary stories around a campfire. There isn't anything about storytelling that relates to business ... or is there?
Public speaking is about building connections. Whether it is a sales pitch or a training session, conveying the message effectively is the key to engagement, education, and motivation. An impeccable knowledge of the products, tools, and industry jargon means little if you don't have the ability to deliver the message to the audience. Learning the art of public speaking will give you an advantage over the competition and help you build connections that can take your business to the highest heights.
Whether you run a software development firm or a high-tech call center operation, your team define the terms of your success. Technical qualifications, experience, and talent are ineffective when group dynamics aren’t strong. People skills bridge the gaps between job ability and process sharing to ensure your team achieves its goals.
But what are people skills? Aren't they innate and can't be learned? How could training possibly help employees?